Data & Analytics

Recent Posts

Five Keys to Set the Stage for New Customer Acquisition

Sales teams have always had their work cut out for them. But in a competitive economy, where the differentiators between organizations are getting slimmer, the challenges that sales teams face for...

Continue Reading...
This July 4th, Don’t Forget to Celebrate Customer Independence

Barbeques, apple pies, parades, baseball, and firework shows are probably among the ways you will likely celebrate the 4th of July this week, but how will you celebrate customer independence? Today...

Continue Reading...
Sifting Through All the Big Hype About Big Data

Today, it is hard to escape all the chatter about Big Data. Every time I read an article or a news story around Big Data, I can imagine the frustration every marketer must face as they try to...

Continue Reading...
From Smart to Genius: Six Technologies to Make Your Contact Center Brilliant

When it comes to determining the difference between a smart contact center and a genius one, the distinction is simple—intelligent contact centers use customer data to make their brands...

Continue Reading...
Three Tips for Using Contact Center Data to Improve the Bottom Line

As markets mature and customers become scarce, executives are beginning to understand the vital role a well directed contact center plays in driving predictable, profitable growth. The contact...

Continue Reading...
Turning Big Data Around to Achieve Success

Companies everywhere are looking to capitalize on the Big Data phenomenon. It’s a critical topic to today’s business leaders. Bill Duffy, senior partner of customer strategy services at...

Continue Reading...
Harnessing the Customer Strategy Potential of Big Data

Without customer experience leading the way, executives are missing the big picture when it comes to Big Data.Terabyte. Petabyte. Exabyte. Zettabyte. Yottabyte. To today’s business leaders...

Continue Reading...
Are You Ahead of the Top Big Data Trends?

This is the first blog article in a two-part series. As the world increases its digital footprint, an increasing amount of attention has been turned to Big Data. With the promise of regulating...

Continue Reading...
Part Two: 10 Big Data Trends to Get Ahead of Now

This is the second blog article in a two-part series. As interest in Big Data increases, so do marketers’ challenges. From having the capabilities to apply sophisticated quantitative...

Continue Reading...
Three Key Steps to Get Ahead of Customer Expectations

Communication service providers (CSPs) have unique and immense challenges–meeting customer expectations and offering memorable and unique experiences. They have large, increasingly...

Continue Reading...

Pages

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
For General Inquiries
+1.800.TELETECH
(+1.800.835.3832)

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

 
TeleTech Announces Third Quarter 2017 Financial Results
TeleTech Announces Acquisition Of Digital Customer Experience Company, Motif, Inc.
Expands TeleTech's Trust and Safety, Community Moderation Expertise, Enhances Digital, Analytics and AI Capabilities and Extends Geographic Footprint into India
NEWS
NEWS