- What We Do
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Helping people livehealthier lives
Our integrated approach helps provide better care at lower costs.
Healthcare around the globe is rapidly changing. New technologies and treatments identify and combat diseases faster, yet the complexity of navigating doctors, hospitals, nurses, pharmacists, caregivers and insurers often makes the customer experience a negative one. We work with healthcare leaders to improve both health and financial outcomes by focusing on the quality of the patient experience. Our integrated approach combines strategy, analytics, technology, process and operations and enables clients to care for more people, with better results, at a lower cost. Our practices serve Payers, Providers and Life Sciences leaders.
We deliver healthcare customer experienceacross four practices:
Payers TeleTech is transforming the payer industry to become a member-centric driven health plan.
Providers TeleTech is engaging providers to help them become better ACOs and manage patient populations more effectively.
Life Sciences TeleTech's thought leadership is bringing customer centricity to the pharmaceutical and life sciences industries.