Sales

Recent Posts

Creating a Roadmap for Sales Growth

Today’s cutthroat market is putting increased pressure on sales and marketing teams to energize sales and achieve sales growth. Being successful requires more than just will, and...

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Celebrating Our Clients’ Successes

Success is important for business results. And in our case, our success is tied directly to our clients’ business outcomes.  So, when we succeed in making our clients more profitable,...

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Are Mothers the All-Powerful Customers?

↵This Mother’s Day, we explore the question: Are mothers (and mommy bloggers) your most valuable customers?   There’s no doubt that moms are invaluable. They work long hours...

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Sales Coaching: Drive Improved Results by Focusing on the Customer

Sales coaching is gaining a lot of traction among sales leaders and sales teams and for good reasons: as sales teams are forced to accomplish more with fewer resources, forward-thinking sales...

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Are You Ahead of the Top Big Data Trends?

This is the first blog article in a two-part series. As the world increases its digital footprint, an increasing amount of attention has been turned to Big Data. With the promise of regulating...

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Part Two: 10 Big Data Trends to Get Ahead of Now

This is the second blog article in a two-part series. As interest in Big Data increases, so do marketers’ challenges. From having the capabilities to apply sophisticated quantitative...

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Experiment Confirms Improving NPS® Positively Impacts Sales

Can increases in NPS boost your sales revenue? TeleTech’s test says yes.There is a wide consensus that gathering, analyzing, and acting on customer feedback and Net Promoter ScoreTM (NPS) can...

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Three Ways to Use Customer Data to Drive Marketing Relevance

Using customer data to deliver the right message to the right customer, at the right time, through the right channel is not the future of marketing, it’s today’s reality. Businesses...

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Five Steps for Understanding Your Revenue State

Many businesses make the mistake of fearing their sales organizations. The general perception of the sales team is as elusive hunters who possess the uniquely savage skills required to go into the...

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Applying the Freemium Business Model in Telecommunications

Would you be willing to try a service that usually costs $100 per month for free for two years?Once the domain of Internet and mobile companies, so-called "freemium" business models are...

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SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

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TeleTech Announces Third Quarter 2017 Financial Results
TeleTech Announces Acquisition Of Digital Customer Experience Company, Motif, Inc.
Expands TeleTech's Trust and Safety, Community Moderation Expertise, Enhances Digital, Analytics and AI Capabilities and Extends Geographic Footprint into India
NEWS
NEWS