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We have a lot going on at TeleTech and we are happy to share the news. If you can’t find what you’re looking for, please contact our media team at media@teletech.com.

Recent Press Releases

June 11, 2015 Secrets of a Successful Service Organization

DENVER, June 11, 2015 /PRNewswire/ -- Customers have little patience for bad customer service. A recent survey revealed that 89 percent of customers who recently switched from a business to a competitor did so as a result of poor service.1    In order to keep customers happy and spending, companies need to evaluate the...

June 2, 2015 TeleTech Community Foundation Makes Impact on Global Basis

DENVER, June 2, 2015 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading provider of customer experience, engagement and growth solutions, today shared that the TeleTech Community Foundation (the Foundation) donated more than $500,000 to charitable organizations globally in 2014 and has been able to impact schools, libraries, after...

May 27, 2015 TeleTech Uncovers Opportunities for Sales Leaders to Create Culture of Success

DENVER, May 27, 2015 /PRNewswire/ --  It's a tumultuous time for the financial services industry. Economic uncertainty rules worldwide, scandals have eroded consumer trust, and the industry is under increasing regulatory, technological, and social demands to change. New research commissioned by rogenSi, now part of TeleTech Consulting,...

May 14, 2015 Happy Employees: The Secret to a Healthy Bottom Line?

DENVER, May 14, 2015 /PRNewswire/ -- Studies have shown that employees who are happy and engaged in their work are more likely to deliver satisfying customer experiences, but in a time when the pressure to improve profits is high, many companies have turned their attention away from their employees. The results are staggering—recent...

May 13, 2015 TeleTech Wins Silver Stevie® in Asia-Pacific Stevie Awards

DENVER, May 13, 2015 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading provider of customer experience, engagement and growth solutions, today announced it was named the winner of a Silver Stevie® Award in the second annual Asia-Pacific Stevie Awards. Now part of TeleTech Consulting, rogenSi won the Silver Stevie in the...

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TeleTech in the News

CMO Why humanity and honesty are vital to customer engagement

Don Peppers, leading marketing and customer strategist shares his views on how automated and digital marketing change the nature of customer value. Read the article here>

CAREEREALISM 3 Ways TeleTech Reveals Its Talent Brand To Applicants

TeleTech was featured on CAREEREALISM, an online career advice magazine, about the ways the company reveals its talent brand to job applicants. In the article, Human Capital SVP Ed Baldwin discusses how TeleTech leverages its corporate culture and values to find the right fit during the recruiting process. Read the full article>

IGNITES Legg Mason gives interview about rogenSi Sales Training

Legg Mason's Head of Global Marketing, Matt Shiffman recently gave an interview at an industry conference about how rogenSi, a TeleTech company,  is helping their global asset management firm achieve double sales in five years. Download the full transcript here> Newsroom Investor Relations Contact us Careers

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