Welcome to our Newsroom

We have a lot going on at TeleTech and we are happy to share the news. If you can’t find what you’re looking for, please contact our media team at media@teletech.com.

Recent Press Releases

July 23, 2015 TeleTech Schedules Second Quarter 2015 Earnings Release And Webcast Of Investor Conference Call

DENVER, July 23, 2015 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of customer experience, engagement and growth solutions, announced it will issue its second quarter 2015 earnings results after market close on Wednesday, August 5, 2015. The Company will host a live webcast and conference call at 8...

July 14, 2015 The Race Is On: Rethinking Your Digital Customer Experience Strategy

DENVER, July 14, 2015 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC) – Nearly one-third of all Americans admit that they can't live without their mobile phone and are more likely to know where their phone is than their car keys. It's become a preferred channel for personal interactions, and is now becoming expected in...

July 9, 2015 Big Data: Worth the Energy?

DENVER, July 9, 2015 /PRNewswire/ -- According to Gartner, 85 percent of Fortune 500 companies are ill prepared to handle customer data.[1] And many are wondering, is investing in Big Data really worth it? There are a multitude of operational and technological obstacles that companies must overcome before they will recognize the benefits of...

June 11, 2015 Secrets of a Successful Service Organization

DENVER, June 11, 2015 /PRNewswire/ -- Customers have little patience for bad customer service. A recent survey revealed that 89 percent of customers who recently switched from a business to a competitor did so as a result of poor service.1    In order to keep customers happy and spending, companies need to evaluate the...

June 2, 2015 TeleTech Community Foundation Makes Impact on Global Basis

DENVER, June 2, 2015 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading provider of customer experience, engagement and growth solutions, today shared that the TeleTech Community Foundation (the Foundation) donated more than $500,000 to charitable organizations globally in 2014 and has been able to impact schools, libraries, after...

View the Press Release Archives

TeleTech in the News

CMO Why humanity and honesty are vital to customer engagement

Don Peppers, leading marketing and customer strategist shares his views on how automated and digital marketing change the nature of customer value. Read the article here>

CAREEREALISM 3 Ways TeleTech Reveals Its Talent Brand To Applicants

TeleTech was featured on CAREEREALISM, an online career advice magazine, about the ways the company reveals its talent brand to job applicants. In the article, Human Capital SVP Ed Baldwin discusses how TeleTech leverages its corporate culture and values to find the right fit during the recruiting process. Read the full article>

IGNITES Legg Mason gives interview about rogenSi Sales Training

Legg Mason's Head of Global Marketing, Matt Shiffman recently gave an interview at an industry conference about how rogenSi, a TeleTech company,  is helping their global asset management firm achieve double sales in five years. Download the full transcript here> Newsroom Investor Relations Contact us Careers

View the News Archives