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We have a lot going on at TeleTech and we are happy to share the news. If you can’t find what you’re looking for, please contact our media team at media@teletech.com.

Recent Press Releases

October 9, 2014 Rein in the Benefits of Cloud Technology

Rein in the Benefits of Cloud Technology TeleTech's e-Newsletter Takes a Look at How Cloud Technology is Enhancing Customer Engagement DENVER, Oct. 9, 2014 /PRNewswire/ -- In today's multichannel world, organizations are striving to eliminate data silos and become more agile in responding to customer needs. Many are turning to cloud...

October 7, 2014 TeleTech Opening New Customer Experience Center in McAllen, Texas

TeleTech Opening New Customer Experience Center in McAllen, Texas Company Now Accepting Applications for More than 200 Jobs Servicing the Financial Services Industry DENVER, Oct. 7, 2014 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of analytics-driven, technology-enabled customer engagement solutions, today...

October 2, 2014 TeleTech Creates More than 3,000 New Jobs in 18 Months and Opens Six Customer Experience Sites in United States

TeleTech Creates More than 3,000 New Jobs in 18 Months and Opens Six Customer Experience Sites in United States Expansion Reflects Growing Demand for Exceptional Customer Experience in Healthcare and Financial Services; New Centers Have State-of-the-Art Technology and Green Features DENVER, Oct. 2, 2014 /PRNewswire/ -- TeleTech Holdings, Inc. ...

September 30, 2014 TeleTech Hosts Grand Opening of Jonesboro, AR Customer Experience Center

TeleTech Hosts Grand Opening of Jonesboro, AR Customer Experience Center Growth in Healthcare Industry Creates Hundreds of Local Positions; Job Fairs to Be Held Oct. 1 and 2 DENVER, Sept. 30, 2014 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of analytics-driven, technology-enabled customer engagement...

September 18, 2014 Best Practices for Crafting a Unified Multichannel Experience

Best Practices for Crafting a Unified Multichannel Experience TeleTech's e-Newsletter Explores Tips for Engaging Customers across Multiple Devices and Channels DENVER, Sept. 18, 2014 /PRNewswire/ -- Consumers are using multiple channels—phone, internet, mobile, social media—to interact with the brands with which they do business....

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TeleTech in the News

Newsday Small Business: Customer loyalty programs that work

Don Peppers, founding partner of Peppers & Rogers Group, had the lead quote in a recent Newsday article about the importance of differentiating customer loyalty programs. Find the article here>

ABA Bank Marketing and Sales Trust Pays Off

Don Peppers, founding partner of Peppers & Rogers Group, was recently featured in an ABA Bank Marketing and Sales article. The article focuses on how financial services companies can benefit from "trustability".  Click here to read the full article>

DestinationCRM The Need to Provide a Zero-Defect Customer Experience

Read this article about the three key guidelines for offering superior retail service. Written by Ron Wince, President and General Manager of TeleTech Consulting Services.

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