Welcome to our Newsroom

We have a lot going on at TeleTech and we are happy to share the news. If you can’t find what you’re looking for, please contact our media team at media@teletech.com.

Recent Press Releases

August 21, 2014 Revolutionizing the Customer Experience with Speech Technology

TeleTech's e-Newsletter Explores How Speech Technology and Its Analytical Processes are Helping Companies Engage Their Customers on a Whole New Level DENVER, Aug. 21, 2014 /PRNewswire/ -- With the emergence of new customer service channels, voice conversations and customer service calls seem like a thing of the past. However, despite the...

August 11, 2014 TeleTech Announces Second Quarter 2014 Financial Results

Second Quarter 2014 Results Revenue was $295.5 Million ($303.2 Million Non-GAAP) Operating Income was $20.7 Million, 7.0 Percent of Revenue (7.7 Percent Non-GAAP) Fully Diluted EPS were 34 Cents (33 Cents Non-GAAP) Signs $110 million in New Business     DENVER, Aug. 11, 2014 /PRNewswire/ -- TeleTech Holdings, Inc. (or "...

August 11, 2014 TeleTech Expands its Consulting Capabilities and Global Footprint through the Acquisition of rogenSi

rogenSi's global presence, blue chip client base and extensive portfolio of proprietary leadership and sales execution methodologies significantly expands TeleTech's Customer Strategy Services reach and depth DENVER, Aug. 11, 2014 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of analytics-driven,...

July 31, 2014 Technology's Future: Consumers Reward Companies That Provide Experiences That Are Simple and Personal

Latest Issue of TeleTech's Customer Strategist Journal Explores What Happens at the Intersection of Business and Technology and Its Impact on the Customer ExperienceDENVER, July 31, 2014 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC) – Today businesses and consumers are operating at the "speed of blur." New technologies, access to...

July 23, 2014 Best Practices for Digital Marketing Success

TeleTech's Innovative e-Newsletter Explores the Digital Strategies That Are Helping Marketers Drive Richer Customer Engagement and Higher ROIDENVER, July 23, 2014 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC) – While the digital marketing space is still relatively new, it is evolving with breakneck speed. From social media and mobile to...

View the Press Release Archives

TeleTech in the News

Media Post Customer Experience, The 'Now' Marketing Tool?

Transforming organizations into experiential, customer-focused entities. That is the topic of this article by Ron Wince, general Manager of TeleTech Consulting Services. Read the article

Western Pennsylvania Healthcare News It's 2014 — Welcome to The Symbiotic Patient-Provider Ecosystem

Western Pennsylvania Healthcare News published this article in their 6th issue of 2014. The article was written by Ron Wince, President and General Manager, TeleTech Consulting Services, and focuses on how healthcare providers can join a patient-provider ecosystem in the cloud. Read full article.

HIMMS mHealth Roadmap by HIMSS: Consumer

Ron Wince, President and General Manager of TeleTech Consulting Services, on mHealth Roadmap by HIMSS: Consumer Engagement is the Most Important Piece.Read the full article here

View the News Archives