TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.
TeleTech Recognized as a Top Global Provider of Financial Services Technology by IDC Financial Insights
Recent Press Releases
Learn How the Latest Technologies are Enabling Marketers to Improve Customer Engagement and Grow Revenue
Company Establishes Veterans Council to Honor and Support Military Veterans and Their Families
Company Also Honored as Top Contact Center Partner in East and West; Awards Reflect Achievements in Contact Center Technology and Ability to Create Unique Customer Experiences
Latest Issue of TeleTech's Customer Strategist Journal Explores New Ways to Approach Technology and Processes to Create Enriched Customer Experiences
New TeleTech Employee Development Programs Basis for 2015 Learning In Practice Award
TeleTech in the News
Ken Tuchman sat down with Forbes to discuss why TeleTech was founded and his own personal story of how he started in business. The feature article chronicles the history of TeleTech through the recent launch of wholly owned subsidiary HumanifyTM and introduction of the e-book, The Technology of Us.
Read the full article from Forbes here>
Don Peppers, leading marketing and customer strategist shares his views on how automated and digital marketing change the nature of customer value. Read the article here>
TeleTech was featured on CAREEREALISM, an online career advice magazine, about the ways the company reveals its talent brand to job applicants. In the article, Human Capital SVP Ed Baldwin discusses how TeleTech leverages its corporate culture and values to find the right fit during the recruiting process. Read the full article>