GROWTH SERVICES

Growth and Retention

An experience that wins the hearts of customers relies on your ability to truly know them better over time. Customers go where they feel valued the most, and it’s never been easier for them to leave. Our Growth and Retention solutions are consistently recognized as the best in the industry because we help clients view customer satisfaction as an applied science.

Winning customers – or winning them back – takes facts, not speculation. Our Revana Analytic Multichannel Platform™ (RAMP™) provides a foundation of meaningful data that our sales professionals use to create exceptional experiences, the kind that build loyalty and economic value at the individual customer level. Our performance-based pricing model is tied to your revenue gains.

We provide the analytics, design and multichannel platform for:

  • Life cycle management
  • Churn reduction programs
  • Winback programs

Download the Growth and Retention Data Sheet.

 

CLIENT STORY

Hello, Again.

Millions of reasons to stay connected with customers

Like many companies who “had” a really strong niche market, this firm had taken its pension, retirement, and wealth management business for granted. With no proactive engagement, long-term clients were taking their money to other companies that approached them.

Learn more

 

What can our Growth and Retention techniques do for your business?

Contact us

 
 

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
For General Inquiries
+1.800.TELETECH
(+1.800.835.3832)

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

 
CX Innovators, Experts and Entrepreneurs Share Their Stories in The CX Pod
On-Demand Podcast Series Features Conversations on CX Insights, Ideas and Innovations
TeleTech CX Leader to Share Perspectives at CXSF 2017
Jeff Marcoux, CX Innovator and Marketing Professor, Will Outline Five Steps to Delivering Amazing Customer Experiences Using Strategy, Technology, Automation, Analytics and People
NEWS
NEWS