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Sandra Smith - Senior Vice President, Automotive Vertical
Articles by this author
Through the 2015 Rearview Mirror: Automotive Trends That Impact the Customer Experience
December 17, 2015
From auto recalls to autonomous vehicle tests, 2015 was marked by events that underlie the significant changes taking place in the automotive industry. Technology advances and a demand for greater...
From Concept to Reality: A Glimpse at Your Automotive Experience in 2020
December 10, 2014
Within the past decade, the process of researching and buying a car has radically changed with customers accessing myriad sources of online data and decreasing their dependence on showroom visits....