Leadership and Learning

Easy to say, not so easy to do. Creating a culture of exceptional performance where employees are highly engaged doesn’t happen by accident. From the boardroom to the front lines, it calls for alignment, learning and development... and mindset.

Our Leadership and Learning team combines three decades of customer-centric expertise and methodology with over 45 years of experience transforming the performance of the world's leading companies.

Operating out of hubs in Asia Pacific, Europe, Middle East and North America, we partner closely with our clients to help them deliver their vision, execute a strategy that puts their customers at its heart, and achieve results they can measure.


Featured Leadership and Learning Case Study

Social Studies

This automobile manufacturer knew that superior service is delivered through superior people. They partnered with us to create a program that would continuously provide their teams with the knowledge they needed to be successful. The award-winning solution reduced handle time, increased quality by over 30 percent and saved the company hundreds of thousands of dollars.

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What can our Leadership and Learning solutions
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Related Thought Leadership



TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release


Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.

For General Inquiries

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

TeleTech CX Leader to Share Perspectives at CXSF 2017
Jeff Marcoux, CX Innovator and Marketing Professor, Will Outline Five Steps to Delivering Amazing Customer Experiences Using Strategy, Technology, Automation, Analytics and People
TeleTech Community Foundation Announces Grant Awards for First Half of 2017
Employee Driven Foundation Supports More Than 30 Charities and Education Organizations in the Communities Where the Company Operates