Taking the Pulse of Social Media

Once dismissed as a fad, social media has quickly evolved into an essential communications platform. Facebook, Twitter, LinkedIn, and Snapchat are just some of the many social platforms on which people share content and connect with other users. Each social network, however, caters to a specific audience and has different revenue-generating strategies. Brands must understand the nuances and demographic trends of each platform to effectively communicate on social media. Here’s a snapshot look at the trends that are driving social media usage today.

Posted with permission from 1to1 Media, 2015.​​

infographic of social media trends


TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release


Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.

For General Inquiries

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

CX Innovators, Experts and Entrepreneurs Share Their Stories in The CX Pod
On-Demand Podcast Series Features Conversations on CX Insights, Ideas and Innovations
TeleTech CX Leader to Share Perspectives at CXSF 2017
Jeff Marcoux, CX Innovator and Marketing Professor, Will Outline Five Steps to Delivering Amazing Customer Experiences Using Strategy, Technology, Automation, Analytics and People