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Experience Matters: A Focus on Sales
Today, customers have more choices than ever before. As a result, it is becoming increasingly difficult for organizations to achieve top line sales growth in their current markets. To compensate for this challenge, companies are beginning to explore untapped markets to continue to expand their customer base. In this video, Judi Hand, president and general manager of Revana, a TeleTech company, describes how new technologies are enabling companies to reach these markets and engage in progressive, one-to-one conversations with prospective customers.