Small- and Medium-Sized Businesses

We’re here to help your new ideas take off

 
 

The next big thing will come from a small- or medium-sized business.

 

Many large companies are on the lookout for innovative ways to better reach and serve their small and medium business (SMB) clients. After all, SMBs share the same aspirations of larger companies – acquire customers, keep them happy, increase ROI – but they don’t have the same budget. Through a combination of data analytics, digital marketing, and consulting services, we help large companies acquire and arm their SMB clients with the tools they need to engage their customers and achieve bottom line growth. In turn, our larger clients gain a new and consistent stream of revenue from their SMB customers.

Our solutions help clients reach SMBs:

Our SMB Integrated Sales and Marketing Solutions help clients:

  • Augment their sales force to boost customer base, retain existing customers and increase revenue
  • Assemble an inside sales and service team targeted at SMB companies
  • Design a new customer on-boarding program
  • Focus on up-selling and cross-selling to existing customers with more relevant, personalized offers and customizable, multi-touch email campaigns

Our SMB Market Penetration Strategies help clients:

  • Build a segment-based acquisition program for small- and medium-sized businesses that includes personalized education and onboarding support
  • Decide which products are most relevant to attract more customers
  • Overcome lack of resources and infrastructure to reach an underserved SMB market effectively and efficiently with human capital and technology solutions
  • Support field sales teams in executing outreach programs targeting large-account prospects, current customers and specific customer segments
 
 

Are you ready to Humanify your customer experience?

contact us

 
 

SPOTLIGHT

NEWS & EVENTS
Humanify™ Customer Engagement as a Service Now Available from TeleTech

Personalized, End-to-End Customer Engagement Delivered through Consulting, Technology and Operations - with humanity.Read press release

2017 Overall Best Customer Experience Organization Award Goes to TeleTech

Award Recognizes TeleTech as the Leader in Customer Experience and Engagement in Asia Pacific.Read press release

CONTACT US:

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833
Phone:
+1 800 TELETECH (835 3832)

Outside of the U.S.
+1 303 397 8100

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
+1 800 TELETECH
(835 3832)

Outside of the U.S.
+1 303 397 8100

 
NEWS
NEWS