With the world changing so quickly these days, it’s impossible for busy professionals to keep up with the latest customer experience strategies and resources. That’s why TeleTech created Dialogue. Designed to inspire customer experience excellence, this e-newsletter squeezes the best customer-centric thought leadership articles and in-depth research into a fun-to-read publication delivered right to your inbox.
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Fifty-eight percent of marketers are using at least nine channels to interact with customers. However, few are able to turn the streams of customer data into actionable insights. In this month's issue of Dialogue, discover best practices for using customer data to create better engagements with customers and generate bottom line growth.