Sofica Group is now TeleTech



Our name isn’t the only thing that’s changed.

Over the last couple of years, we’ve been working closely
with our parent company, TeleTech, to increase our value
to our existing and prospective clients.


For our clients, a partnership with TeleTech has meant access to the latest and greatest customer experience strategies, tools, and technologies. All of which are enabling us to drive more sustainable outcomes for our clients, including higher customer satisfaction and profitability. The partnership has also meant that we’ve been able to make Bulgaria accessible to TeleTech’s legacy clients, which in turn has played a key role in helping us increase our investment and footprint in the region.



Follow the links below to learn more about how our new identity – and ongoing partnership with TeleTech – will continue to benefit our business.



TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release


Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.

For General Inquiries

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

TeleTech Named to List of Colorado's Top 100 Digital Tech Companies 2017
Company Ranked in Top 10 on Annual List by Built In Colorado
TeleTech Named to Best Companies for Diversity and Team Culture 2017 Lists
Comparably Recognizes Company for Inclusive Workforce Based on Employee Feedback