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Client Story
Government and Public Sector
Health benefits exchange hits staffing sweet spot
Surge support: A public sector contact center goes live fast when disaster strikes
Vaccine scheduling support when every minute counts
Competitive Wages Get Fast and Reliable Results
Virtual Contact Center Support in Record Time Helps Secure $8 Million in COVID-19 Assistance
Digital Expertise + Human Support Drive Rapid State Unemployment Response
Digital Intelligence Powers Wyoming’s Remote State Unemployment Support
Intelligent Automation Brings Citizens Closer to Home
State eases overwhelmed call centers with messaging
Call analysis reduces call volume by 60%
No Time to Lose
Self-Serve Worker’s Compensation Claims by Phone