Making Social Media Count: How to Turn Social CRM from an Experiment to a True Business Practice That Transforms Your Customer Experience

 

 

Social media and digital collaboration technologies are transforming the customer experience landscape, and creating new opportunities and challenges. Are you ready?

 

 

The white paper, “Making Social Media Count: How to Turn Social CRM from an Experiment to a True Business Practice that Transforms Your Customer Experience,” helps business leaders understand social CRM inside and out.

 

Learn what social CRM is and what it is not

Find out how to craft a successful social CRM program

Understand the three customer interaction channels that impact social CRM

Get tips to drive social CRM results and increase ROI

Learn how to build more brand evangelists

Hear how business leaders use social CRM to save money and enhance efficiency

Walk away with a proven three-step social CRM approach

 

Download the White Paper:

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SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
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TeleTech Community Foundation Announces Grant Awards for First Half of 2017
Employee Driven Foundation Supports More Than 30 Charities and Education Organizations in the Communities Where the Company Operates
TeleTech Schedules Third Quarter 2017 Earnings Release And Webcast Of Investor Conference Call
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