An Expert Workforce Breeds Best-in-Class Service

 

 

The healthcare ecosystem is getting tougher to navigate each day, and members are turning to payers for help.

 

 

Ultimately, the payers who are able to successfully guide their members through the labyrinth will rise to the top. The key to success is to provide employees with the tools and information they need to continuously learn, grow, and become confident in serving member needs. In the white paper, “An Expert Workforce Breeds Best-in-Class Service,” discover five best practices for bringing your employee learning program to the next level. The best practices include:

 

Look outside the healthcare industry

Design a program that addresses what’s important to your business

Focus on the right information

Build employee confidence

Incentivize people to continue learning and growing

 

Download the White Paper:

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SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
For General Inquiries
+1.800.TELETECH
(+1.800.835.3832)

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

 
TeleTech Community Foundation Announces Grant Awards for First Half of 2017
Employee Driven Foundation Supports More Than 30 Charities and Education Organizations in the Communities Where the Company Operates
TeleTech Schedules Third Quarter 2017 Earnings Release And Webcast Of Investor Conference Call
NEWS
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