Cloud Contact Center Total Cost of Ownership: Blowing Past the Fluff

 

 

Choosing a contact center platform has implications on the customer experience.

 

 

And, understanding the true total cost of ownership (TCO) of cloud versus premise-based contact centers is the first step toward preparing for the complexity and opportunities that lie ahead with customer support. The white paper, “Cloud Contact Center Total Cost of Ownership: Blowing Past the Fluff,” provides a detailed categorization of cloud versus premise-based contact center TCO. Discover the:

 

Impact on the customer experience when using cloud versus premise-based contact center platforms

Quantitative and qualitative benefits of moving your contact center to the cloud

Common illusions associated with cloud technology

 

Download the White Paper:

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Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833
Phone:
+1 800 TELETECH (835 3832)

Outside of the U.S.
+1 303 397 8100

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
+1 800 TELETECH
(835 3832)

Outside of the U.S.
+1 303 397 8100

 
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