According to Gartner, 89 percent of marketers expect to compete primarily on the basis of customer experience by 2016. To be successful, they must have the right tools, processes, and strategies in place. In this issue of Dialogue, discover how the latest advancements in marketing can help marketers meet the future expectations of their customers.

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With the world changing so quickly these days, it’s impossible for busy professionals to keep up with the latest customer experience strategies and resources. That’s why TeleTech created Dialogue. Designed to inspire customer experience excellence, this e-newsletter squeezes the best customer-centric thought leadership articles and in-depth research into a fun-to-read publication delivered right to your inbox.

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