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Judi Hand, Executive Vice President, Chief Revenue Officer
Articles by this author
Delight customers in the experience economy: 3 ways CX can help
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July 19, 2022
When’s the last time you bought a product or service from a brand and then never interacted with that brand again? It probably hasn’t happened often, if at all. Consumers, for various...
Sales Outsourcing: 11 Benefits of Outsourcing Sales
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August 2, 2019
What is sales outsourcing? Sales outsourcing allows you to take advantage of untapped opportunities by leveraging additional salespeople through an outsourcing partnership. At a time when...
Three Steps to Enable a Frictionless Customer Experience
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May 19, 2014
When today’s customers decide to do business with a company, they want their transactions or inquiries to be handled without any catches. They want seamless interactions, or frictionless...
Three Ways to Use Customer Data to Drive Marketing Relevance
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March 12, 2013
Using customer data to deliver the right message to the right customer, at the right time, through the right channel is not the future of marketing, it’s today’s reality. Businesses...