- What We Do
- Our People
- Client Stories
Tim Keefe - Principal, TeleTech Consulting
Articles by this author
Are You Making Things Too Complicated for Customers?
October 18, 2017
Complexity is a natural byproduct of growth. As companies expand and introduce new products through acquisition or through internal development, there is a tendency to become more complex. Before...
How Payers Can Uncover Key Member Engagement Opportunities
November 23, 2015
Open enrollment for healthcare coverage is in full swing. As millions of consumers shop for health insurance, health insurance companies are under pressure to attract and retain members. It’s...