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Exceptional customer experiences
begin at home
Flexible, scalable, home-based
contact center solutions
In today’s hyper-connected world, forward-thinking companies are tapping into a highly-skilled, home-based workforce to drive down costs and increase employee satisfaction. This has been especially transformative for contact centers, where the number of work-at-home associates is increasing four times faster than facilities-based associates.
Our remote associate model, TeleTech@Home, is designed to maximize this opportunity, while surpassing your customers’ greatest service expectations. TeleTech@Home is rapidly deployable, and provides access to our secure, proprietary technology, a well-educated, flexible workforce, and industry-leading training solutions. TeleTech@Home increases staffing flexibility and drives down operational costs, without sacrificing management accessibility and control.