Our Commitment to Online Privacy
TeleTech is committed to protecting the privacy of visitors to
this website ("Site") and other TeleTech websites. To
accomplish this, we have implemented this Online Privacy Policy
that governs all information collected on or submitted to our
Site. To make this Online Privacy Policy easy to find, we make
it available on our homepage. By accessing, browsing or using
the Site, you acknowledge that you read, understand, and agree to
the terms and conditions of TeleTech's Online Privacy Policy.
Please review this Online Privacy Policy each time you
visit this Site to understand any changes that we may have made to
the Online Privacy Policy. If you do not agree to these terms
and conditions, please do not access, browse, or use this
Site.
What Information We Collect on our Site and How We Use
It
- Non-Personal and Aggregated Information Collected
Automatically. When you visit our Site, we log general
data, such as your domain name (e.g., google.com, TeleTech.com),
the name of the Web page from which you entered our Site, which
pages you visit on our Site, and how much time you spend on each
page. We use this information to continually monitor and
improve our Site and for internal analysis. In particular, we
use IP addresses to analyze trends, administer the Site, track
user's movement, and gather information for aggregate use.
- Personal Information That You Choose to
Submit. As a visitor to our Site, you may choose to use
the Site to send us personal information (e.g., your name, mailing
address, telephone number, e-mail address), for example, when you
send a question via the Site, register for a special service,
submit your resume through our Site. Anytime you submit
personal information for a specific purpose using the Site, your
information is used for that purpose only, unless you consent
otherwise or as required by law. When you submit personal
information to TeleTech on this Site, you understand and agree that
this information may be transferred across national boundaries and
may be stored and processed in another country, which may not
provide privacy protections similar to those your country
provides.
We do not send unsolicited e-mail to you or other visitors to our
Site. We may use e-mail to respond to e-mail messages from
you, where necessary, to confirm information received online from
you and to engage in other communication that you have authorized
or that we have determined necessary to more effectively service
you and our customers.
In many cases, you choose the amount of information you supply
(e.g., when sending us information through the Site, you may choose
to include only an e-mail address - not a telephone number or
mailing address - for replies).
What About "Cookies"?
The term "cookie" refers to files that are transferred from a
website to your computer's hard drive. The purpose of cookies is to
enable us to track your activities on our Site. Cookies help
us remember who you are. They work in the same fashion as the
clerk in a store you visit on a regular basis. The store clerk
may not necessarily know your name, but he or she recognizes that
you have been in the store before and may remember what you usually
purchase while you are in the store. Cookies permit us to gain
the same kind of information about you and enable us to provide you
with more efficient and personalized service. For example, for
sites that require registration, a cookie file can be stored on
your computer enabling you to skip the registration process on
subsequent visits. Cookies are also frequently used to track
the progression of a customer engaged in an online purchase to
ensure that the transactional information remains intact.
Some (usually newer) versions of Web browsers allow you to decide
whether or not to accept cookie files and some programs notify you
when a website is about to deposit a cookie file on your hard
drive. If you decide not to accept cookies, you may not be able to
successfully navigate some portions of a website.
TeleTech uses cookie files for the customized presentation of Web
pages. We do not use cookies to retrieve information from your
computer that was not originally sent in the cookie, nor do we use
information transferred through cookies for any promotional or
marketing purposes, except as expressly set forth in this
Policy.
With Whom We Share Your Information
We may share non-personal, aggregated information with our
customers, partners, and advertisers. Aggregated information is not
linked to any personal information that can identify an individual
person.
Unless we have your permission or are required by law, we only
share the personal information you provide through our Site with
TeleTech affiliates and/or business partners that are acting on our
behalf. TeleTech reserves the right to disclose customer
information to the extent authorized law. We make every
reasonable effort to ensure that such TeleTech affiliates and
business partners, including those in the U.S. and any other
countries, protect your personal information consistent with this
Policy.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure
the correct use of information, we have put in place appropriate
physical, electronic, and managerial procedures to safeguard and
secure the information we collect through the Site. However,
please be advised that TeleTech cannot guarantee and has no control
over the public or third party network through which you send your
personal information to TeleTech's Site.
Our Commitment to Children's Privacy
We do not collect or maintain information at our Site from those
we actually know are under 13, and no part of our Site is intended
for anyone under 13 years of age. By entering this Site, users
represent that they are 13 years of age or older.
Our European Users
If you are an individual resident in a member country of the
European Union ("EU"), you acknowledge and agree that we may
collect, use and disclose your personal data as described in this
policy. You further acknowledge and agree that we may transfer
your personal data outside of the EU for the purposes described in
this policy and in accordance with TeleTech's Safe Harbor Privacy
Policy. If you do not consent to the terms of this Policy and
TeleTech's Safe Harbor Privacy Policy, please do not use this
Site.
Linked Internet Web Sites
This Site provides hyperlinks, which are highlighted words or
pictures within a hypertext document that, when clicked, take you
to another place within the document, to another document
altogether, or to other websites not controlled by
TeleTech. These hyper-linked websites may contain privacy
provisions that are different from those provided herein and may
also be web sites that are provided by, or under the control of
clients of TeleTech. TeleTech is not responsible for the
collection, use or disclosure of information collected through
these websites, and TeleTech expressly disclaims any and all
liability related to such collection, use, or disclosure.
Online Privacy Policy Changes
TeleTech's Online Privacy Policy is subject to change. Any
changes to TeleTech's Online Privacy Policy will be posted on the
Site. All information submitted through the Site to TeleTech
is subject to the terms and conditions of this Policy, as
amended.
