Why Customer Experience Matters for P&C

 

 

Essential ways to create a differentiated customer experience

 

 

Thanks to the digital world we live in, prospective policyholders have a bevy of information at their fingertips. That means they can easily find what they’re looking for, without the help of an associate.

While winning customers in this self-service environment may seem daunting, the truth is that it presents a multitude of new opportunities for insurers. In this white paper, learn how with the right resources in place, insurers can learn to engage policyholders across channels, and beat out the growing competition.

Discover:

 

How the digital economy is impacting the P&C industry

The role contact centers play in driving profitability and shareholder value

Strategies for building a strong and knowledgeable workforce

 

Get the white paper:

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SPOTLIGHT

NEWS & EVENTS
Humanify™ Customer Engagement as a Service Now Available from TeleTech

Personalized, End-to-End Customer Engagement Delivered through Consulting, Technology and Operations - with humanity.Read press release

2017 Overall Best Customer Experience Organization Award Goes to TeleTech

Award Recognizes TeleTech as the Leader in Customer Experience and Engagement in Asia Pacific.Read press release

CONTACT US:

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833
Phone:
+1 800 TELETECH (835 3832)

Outside of the U.S.
+1 303 397 8100

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
+1 800 TELETECH
(835 3832)

Outside of the U.S.
+1 303 397 8100

 
NEWS
NEWS