Why Customer Experience Matters for P&C

 

 

Essential ways to create a differentiated customer experience

 

 

Thanks to the digital world we live in, prospective policyholders have a bevy of information at their fingertips. That means they can easily find what they’re looking for, without the help of an associate.

While winning customers in this self-service environment may seem daunting, the truth is that it presents a multitude of new opportunities for insurers. In this white paper, learn how with the right resources in place, insurers can learn to engage policyholders across channels, and beat out the growing competition.

Discover:

 

How the digital economy is impacting the P&C industry

The role contact centers play in driving profitability and shareholder value

Strategies for building a strong and knowledgeable workforce

 

Get the white paper:

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SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
For General Inquiries
+1.800.TELETECH
(+1.800.835.3832)

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

 
TeleTech Announces Third Quarter 2017 Financial Results
TeleTech Announces Acquisition Of Digital Customer Experience Company, Motif, Inc.
Expands TeleTech's Trust and Safety, Community Moderation Expertise, Enhances Digital, Analytics and AI Capabilities and Extends Geographic Footprint into India
NEWS
NEWS