A Prescription for Quality CX in Healthcare

 

 

Enabling a Customer-Focused Healthcare Future:

 

 

Approximately 33 million more people are expected to enter the market looking for health insurance through 2016. In order to attract and build long-term, profitable relationships with these newcomers, healthcare companies need to focus on the quality of the customer experience. This compilation of articles, “A Prescription for Quality CX in Healthcare,” takes a holistic look at the strategies, tools, and technologies that can help elevate the healthcare customer experience to the next level. Discover:

 

Five tips for empowering employees to deliver a superior healthcare experience

How data-driven models can be instrumental in helping to target and acquire customers

Ten questions to ask about healthcare customer experience technology

 

Download the White Paper:

Please complete this form

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
For General Inquiries
+1.800.TELETECH
(+1.800.835.3832)

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

 
CX Innovators, Experts and Entrepreneurs Share Their Stories in The CX Pod
On-Demand Podcast Series Features Conversations on CX Insights, Ideas and Innovations
TeleTech CX Leader to Share Perspectives at CXSF 2017
Jeff Marcoux, CX Innovator and Marketing Professor, Will Outline Five Steps to Delivering Amazing Customer Experiences Using Strategy, Technology, Automation, Analytics and People
NEWS
NEWS