Jump-starting Your Employee Engagement Strategy



Perks aren’t enough; build an engaged workforce with data insights and strong leadership



It’s been proven that satisfied employees produce innovative work and provide better customer experiences.Yet, research shows that today only 13 percent of employees are enthusiastic about and committed to their work and workplaces. In this article, discover four strategies for overcoming this reality and building a team of enthusiastic and engaged employees, including:


Lead by example

Provide opportunities for feedback

Employ gaming techniques

Rely on data as your guide


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TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release


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CX Innovators, Experts and Entrepreneurs Share Their Stories in The CX Pod
On-Demand Podcast Series Features Conversations on CX Insights, Ideas and Innovations
TeleTech CX Leader to Share Perspectives at CXSF 2017
Jeff Marcoux, CX Innovator and Marketing Professor, Will Outline Five Steps to Delivering Amazing Customer Experiences Using Strategy, Technology, Automation, Analytics and People