Exploring the Cloud

 

 

Cloud computing is transforming the customer experience with greater personalization, faster service, and more.

 

 

Many organizations have been won over by cloud computing’s promise of cost-efficient, on-demand data resources. At the same time, system administrators continue to find innovative ways to drive business results through the cloud. In this article, discover four key trends to keep an eye on as cloud computing transforms the customer experi­ence and enables companies to provide more personalized products and services. The trends include:

 

Greater connectivity

Personalizing the Internet of Things (IoT)

Blurred data lines

Disruptions in outsourcing

 

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SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
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TeleTech Community Foundation Announces Grant Awards for First Half of 2017
Employee Driven Foundation Supports More Than 30 Charities and Education Organizations in the Communities Where the Company Operates
TeleTech Schedules Third Quarter 2017 Earnings Release And Webcast Of Investor Conference Call
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