The Digital Influence on Customer Experience



In the coming years, a growing number of powerful and innovative digital creations will hit the marketplace.



And, with each new creation comes an opportunity for companies to better understand their customers and drive increased marketing revenue and customer engagement. In this article, discover four digital trends poised to impact the ways businesses serve their customers. The trends include:


Big Data fulfills its promise

Omnichannel brings seamless connections to life

Mobile innovations provide convenience

Data protection gets tougher


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TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
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TeleTech Community Foundation Announces Grant Awards for First Half of 2017
Employee Driven Foundation Supports More Than 30 Charities and Education Organizations in the Communities Where the Company Operates
TeleTech Schedules Third Quarter 2017 Earnings Release And Webcast Of Investor Conference Call