What You Don’t Know Can Kill You… or at Least Your Sales
Today’s sales teams and outbound contact centers are looking for the best ways to gain a real-time understanding of the entire customer purchase journey, as well as the most efficient ways to act on that knowledge.
Layering predictive models and analytics on top of customer data and closing the loop between marketing and sales is the answer. In the webinar, “What You Don’t Know Can Kill You…or at Least Your Sales,” Jonathan Gray, VP of Marketing, Growth Services, TeleTech, and Michael DeSalles, Principal Analyst, Frost & Sullivan North America, discuss the trends and forces shaping the need for predictive modeling in sales, and the mechanics of how to implement predictive models today. Learn:
The trends and forces shaping the need for predictive modeling in sales and contact centers
How to use customer data to optimize your sales results and marketing campaign ROI
How three companies in three different industries boosted sales performance through predictive modeling
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