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Auto's Future Sits at the Intersection of Technology and People

 

 

Leading automotive companies are combining technology and customer strategy to build lasting relationships with customers across all channels.

 

 

Today’s customers expect the best experiences from every brand they do business with. As a result, leading automotive companies are combining technology and customer strategy to build lasting relationships with customers across all channels. In the webinar, “Auto’s Future Sits at the Intersection of Technology and Humanity,” Sandra Smith senior vice president at TeleTech, and Don Peppers, founding partner at Peppers & Rogers Group, discuss how the auto industry is bringing humanity to business in the age of the connected car. Watch the webinar to learn:

 

What customer centricity means in today’s auto industry.

Innovations that are positively disrupting the customer experience across the customer life cycle.

Best practices across customer interaction channels.

 

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