Sandra Smith: Customer Centricity in the Automotive Industry

Customer centricity in the automotive industry is more relevant now than ever before. In today's evolving marketplace, automotive companies need to be able to connect with their characteristically infrequent customers to drive loyalty and encourage future spend. In this video, Sandra Smith, senior vice president, automotive vertical, TeleTech, discusses how emerging tools, such as digital and social media, are helping automotive companies engage with their customers throughout the customer lifecycle in order build relationships, and anticipate and identify future needs.​

  

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
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TeleTech Community Foundation Announces Grant Awards for First Half of 2017
Employee Driven Foundation Supports More Than 30 Charities and Education Organizations in the Communities Where the Company Operates
TeleTech Schedules Third Quarter 2017 Earnings Release And Webcast Of Investor Conference Call
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