- What We Do
- Our People
- Client Stories
Ron Wince: Strategic Approach to Customer Engagement
Customers want to engage with brands on their own terms. But, without the right strategy in place, optimizing the value of individual customer relationships can be difficult. In this video, Ron Wince, leader of TeleTech’s Customer Strategy Services, outlines the challenges that many organizations face, and provides tips for implementing successful customer engagement strategies to help strengthen your organization.