Omnichannel Takes the Lead

Omnichannel experiences are a must-have for retailers as consumers increasingly expect a seamless shopping experience. Using more than one channel (e-commerce, mobile, in-store, social media) to shop has become the norm for many consumers and the pressure is on retailers to provide a consistent experience across channels. This infographic provides a snapshot look at customer expectations and the growth of omnichannel experiences.
Posted with permission from 1to1 Media, 2015.​


TeleTech Announces Second Quarter 2017 Financial Results
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TeleTech Community Foundation Announces Grant Awards for First Half of 2017
Employee Driven Foundation Supports More Than 30 Charities and Education Organizations in the Communities Where the Company Operates
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