Omnichannel Takes the Lead

Omnichannel experiences are a must-have for retailers as consumers increasingly expect a seamless shopping experience. Using more than one channel (e-commerce, mobile, in-store, social media) to shop has become the norm for many consumers and the pressure is on retailers to provide a consistent experience across channels. This infographic provides a snapshot look at customer expectations and the growth of omnichannel experiences.
 
Posted with permission from 1to1 Media, 2015.​

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NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
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TeleTech Community Foundation Announces Grant Awards for First Half of 2017
Employee Driven Foundation Supports More Than 30 Charities and Education Organizations in the Communities Where the Company Operates
TeleTech Schedules Third Quarter 2017 Earnings Release And Webcast Of Investor Conference Call
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