Omnichannel Shopping

Consumer expectations for a seamless, cross-channel shopping experience are quickly outpacing retailers' abilities to meet those preferences. This infographic examines the gap between consumers' expectations and where retailers say they are in providing an omnichannel experience.

Posted with permission from 1to1 Media, 2014.

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
For General Inquiries
+1.800.TELETECH
(+1.800.835.3832)

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

 
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TeleTech CX Leader to Share Perspectives at CXSF 2017
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NEWS
NEWS