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Devising Personalized Responsive Supportto Regain Customer Trust in Retail Banking
Retail bankers continue to find it extremely challenging to regain customer trust following the fallout that resulted from the financial crisis of 2008. A critical component of attracting and retaining customers and gaining their trust is the ability for banks to provide customers with personalized and relevant support that’s tailored to their specific interests and needs. In this infographic, learn how cloud contact center technology can help.