Customer Experience Trends for 2016

Great customer experiences have become a top priority for business leaders. And for good reason: Excellent customer experience correlates with revenue growth. Delivering an exceptional customer experience means understanding your customers’ needs and expectations. As companies race to gain a competitive advantage, here’s a preview of the trends that are driving customer experience initiatives for 2016 and beyond.

Posted with permission from 1to1 Media, 2015.​​

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

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dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

 
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NEWS
NEWS