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In the February issue of TeleTech's Dialogue, read about 8 killer ways to use analytics to increase revenue, see what it takes to create more simple customer experiences, and learn how small, human gestures can go miles with your customers.
In the January issue of TeleTech's Dialogue we meet the biggest threat to your CX, Captain Chaos. We also take a look at how to turn costs into sales and get a look at a webinar on the future of CX and where it's headed. Finally, in celebration of the new year we have released a 2017 calendar full of customer experience comics and conundrums.