Turning Service Interactions Into Sales Opportunities



How to design a customer-centric service to sales program



Fliers, telemarketing calls, and emails are a thing of the past. Today’s customers are looking for engaging, one-on-one interactions – not marketing messages designed for the masses.

That’s why, instead of overspending on traditional marketing strategies, savvy organizations are working hard to design service to sales programs within their contact centers.

In this eBook, discover how to build a successful service to sales program that:


Turning service interactions into sales opportunities

Increases customer lifetime value

Drives revenue growth


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