Chat 2.0

 

 

Building Exceptional Customer Engagement Through Chat

 

 

Live chat is easy to use. More importantly, research proves that customers actually like using it. In fact, one study shows that live chat has the highest satisfaction rate of all customer service channels.1

In response to customers’ growing affinity towards chat, leading companies are racing to implement the technology. The problem is, many are confused about where to start and how to make it successful.

Download this eBook to learn how to launch, manage, and grow a chat program that will impress your customers, every time.

Discover:

 

Four benefits of chat technology

The steps required to implement and maintain a successful program

How companies are using chat to improve the customer experience

1DigitalResearch, 2015
 

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SPOTLIGHT

NEWS & EVENTS
Humanify™ Customer Engagement as a Service Now Available from TeleTech

Personalized, End-to-End Customer Engagement Delivered through Consulting, Technology and Operations - with humanity.Read press release

2017 Overall Best Customer Experience Organization Award Goes to TeleTech

Award Recognizes TeleTech as the Leader in Customer Experience and Engagement in Asia Pacific.Read press release

CONTACT US:

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833
Phone:
+1 800 TELETECH (835 3832)

Outside of the U.S.
+1 303 397 8100

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
+1 800 TELETECH
(835 3832)

Outside of the U.S.
+1 303 397 8100

 
NEWS
NEWS