Chat 2.0

 

 

Building Exceptional Customer Engagement Through Chat

 

 

Live chat is easy to use. More importantly, research proves that customers actually like using it. In fact, one study shows that live chat has the highest satisfaction rate of all customer service channels.1

In response to customers’ growing affinity towards chat, leading companies are racing to implement the technology. The problem is, many are confused about where to start and how to make it successful.

Download this eBook to learn how to launch, manage, and grow a chat program that will impress your customers, every time.

Discover:

 

Four benefits of chat technology

The steps required to implement and maintain a successful program

How companies are using chat to improve the customer experience

1DigitalResearch, 2015
 

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SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

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80112-5833

Phone:
For General Inquiries
+1.800.TELETECH
(+1.800.835.3832)

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

 
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing
Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
NEWS
NEWS