Blast Off to the Future of Customer Engagement

 

 

What does the future hold for contact centers, business operations, and the customer experience?

 

 

Research shows that 87 percent of customers think brands need to work harder to create a seamless customer experience. So, what can you do when the old ways of doing business clearly aren’t enough to keep your customers satisfied and spending? You can begin by rethinking your customer experience delivery for your customers of today, and start planning for the customer engagement of tomorrow.

In this eBook, learn about the customer engagement trends that will guide the future of your contact centers, business operations, and the overall customer experience. Discover:

 

Three customer engagement tips to guide your future planning

Stories about how leading companies are evolving to meet the future expectations of customers

Five easy changes your business can implement right now

 

Get e-Book:

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SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

Global Headquarters
9197 South Peoria Street
Englewood, Colorado, U.S.A.
80112-5833

Phone:
For General Inquiries
+1.800.TELETECH
(+1.800.835.3832)

Outside of the U.S. please
dial +1.303.397.8100

For more information about TeleTech services and solutions
dial +1.877.206.8119

Outside of U.S. please
dial +1.480.389.1436

 
TeleTech CX Leader to Share Perspectives at CXSF 2017
Jeff Marcoux, CX Innovator and Marketing Professor, Will Outline Five Steps to Delivering Amazing Customer Experiences Using Strategy, Technology, Automation, Analytics and People
TeleTech Community Foundation Announces Grant Awards for First Half of 2017
Employee Driven Foundation Supports More Than 30 Charities and Education Organizations in the Communities Where the Company Operates
NEWS
NEWS