TeleTech Blog

Customer Centricity in the Automotive Industry


Customer centricity in the automotive industry is more relevant now than ever before. In today’s evolving marketplace, automotive companies need to be able to connect with their characteristically infrequent customers to drive loyalty and encourage future spend. In this video, Sandra Smith, senior vice president, automotive vertical, TeleTech, discusses how emerging tools, such as digital and social media, are helping automotive companies engage with their customers throughout the customer lifecycle in order build relationships, and anticipate and identify future needs.

  

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

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