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Article | Business Wakes Up to Omnichannel

Art Imitates Customer Experience

Customer engagement is serious business. That's why we think it's important to step back once in a while and add some levity to the conversation. This issue, we begin a series of cartoons that illustrates the comedic, ironic, and sometimes downright silly side of customer experience strategy and execution. We hope they make you smile, or at least stop and think about your customer initiatives in new ways. Enjoy!