This site uses cookies and by using the site, you are consenting to this. Learn why we use cookies and how to manage your settings. Privacy Policy
Client Story
Payers
Productivity Rises 85% in Two Months
Providers
Patient Centricity from Day One
Innovations in Mobile Customer Care Bridge Technology and Humanity
Life Sciences
Healthcare Innovation Lab Creates Value and Generates Significant Cost Savings
Customer Focus Yields Hundreds of New Opportunities
Better Leaders Drive Member Loyalty
Providing Rapid Contact Center Assistance During Disaster Relief
22,000 Users in One Launch Day = Medical History
A Wellness Plan for Employee Engagement
Healthcare Company Gets Post-Merger Contact Center Makeover
Blog
Technology
Optimism: A Driving Force of Human Evolution
A Prescription for Simplicity
Five Next-Gen Healthcare Employee Empowerment Tips for a Superior Patient Experience
Unlocking the Value of Healthcare’s Big Data
Ten Things to Ask Yourself About Healthcare Patient Experience Technology
Customer Strategist Journal
Measuring the Return of Employee Wellness Programs