- What We Do
- Our People
- Client Stories
TeleTech Recognized With Nine 2016 Stevie® Awards for Sales & Customer Service
Revana AQ360 Named Product of the Year; Client Partnerships With Axtel and HP Inc. Honored
"Being acknowledged with five awards for Revana including a Gold Stevie for our AQ360SM Solution and another Gold for Sales Operations Team of the Year is a great honor," said
"We're honored to be recognized again this year with four Stevie awards for Sofica, our Customer Management Services division based in
Along with the two Gold Stevie awards, both Revana and Sofica were recognized with additional Silver and Bronze Stevies including:
Gold: In the New Marketing Solution category, Revana AQ360's "A Search-to-Sales Solution for the Digital Age" was awarded a Gold Stevie. The closed-loop digital marketing and sales ecosystem enables a real-time, 360-degree view of a customer's online journey. By providing sales teams with deeper insights about prospects' pre-sale online activities Axtel, one of the leading communications providers in
Gold: In the Sales Operations Team of the Year category, Revana's sales operations team was recognized with a Gold Award. Revana's efforts led to the expansion and seamless integration of new work scopes for a large shipping leader hiring over 250 new sales agents in eight weeks. This team went on to achieve sales targets resulting in 300 percent ROI and over
Silver: For the fifth year in a row, Revana was recognized as Sales Outsourcing Provider of the Year. Revana's 20+ years of sales and digital performance marketing best practices helped generate
Silver: In the Front-Line Customer Service Team of the Year category, Sofica earned a Silver Award for their strong partnership with
Silver: In the Best Use of Technology category, Revana, with their client
Silver: Sofica's Asparuh Popov was honored with a Silver Award in the Young Customer Service Professional of the Year category for his continuous achievement and motivation in delivering superior customer service.
Bronze: In the Contact Center of the Year – Business Services Industry category, Sofica won a Bronze Stevie in recognition of the outstanding value and solutions delivered to clients through world-class talent, processes, and technology that help them ensure operational excellence.
Bronze: In the Customer Service Complaints Team of the Year category, the Sofica Hewlett Packard Customer Relations Team earned a Bronze Award for their operational excellence and success in customer loyalty and retention.
Bronze: In the National Sales Team of the Year category, Revana was honored with a Bronze Award for dramatically increasing advertising revenue for a leading Internet search company by 101.7 percent while keeping headcount flat.
"Entries to the Stevie Awards for Sales & Customer Service continue to grow every year, further validating the essential roles that business development, customer service, and sales play in business success," said
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
ABOUT THE STEVIE AWARDS
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. A seventh program, the Stevie Awards for Great Employers, will debut in April 2016. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards.