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Retailers: Here's How to Make Your Holiday Sales Sparkle
Discover Strategies for Impressing Customers With a Better Shopping Experience
Analysts are pointing to a combination of poor in-store customer experiences and an inability for retailers to win customers online. This indicates a need for retailers to impress customers on both fronts, with an exceptional in-store experience and a digital shopping experiences that is simple and seamless.
The August issue includes:
- A look at seven ways retailers can provide a better holiday shopping experience.
- An in-depth resource highlighting how to build momentum around an omnichannel program.
- Insight into how to identify inefficiencies in contact center operations.
- An infographic that shows how companies are investing in customer service technologies.
The Dialogue eNewsletter is published 12 times a year and has been designed to inspire customer experience excellence. Each issue contains the best customer-centric thought leadership and in-depth research articles. Click here to subscribe.