Expected to Bring 500 New Jobs toKentucky
DENVER--(BUSINESS WIRE)--May. 24, 2012--
TeleTech Services Corporation, a subsidiary of TeleTech
Holdings, Inc. (NASDAQ: TTEC), a leading global provider of
technology-enabled customer experience solutions, today announced
that it is increasing capacity inthe United States by opening a
state-of-the-art customer experience delivery center
inHopkinsville, KY.
"For 30 years,TeleTechhas been in the value creation business
and the way we create value for our clients is through the design
and delivery of exceptional customer experiences across all
interaction channels," saidKen Tuchman, founder, chairman and chief
executive officer ofTeleTech. "We are thrilled to have found great
talent inHopkinsvilleand we look forward to becoming an integral
part of the community."
The 45,000-square-foot facility will be located at4000 Fort
Campbell Blvd.Hopkinsville KY42240 with operations expected to go
live in fall 2012. "TeleTech had been
consideringHopkinsvilleandChristian Countyas a possible location
for several years," confirmed MayorDan Kempof the City of
Hopkinsville." The company explored several states and numerous
communities before selectingChristian County. We are proud that the
quality of our labor force was the deciding factor."
"The city ofHopkinsvilleis pleased thatTeleTechhas selected our
community for their latest customer experience delivery center,"
said JudgeSteve Tribble, county judge executive,Christian County,
KY. "The project will bring up to 700 jobs to our community and
will make a significant impact on the lives of the people
inChristian County. Our ability to attract a leader
likeTeleTechtoKentuckyis the result of a powerful joint effort by
city, county and state partners."
TeleTechhas been a pioneer in the customer experience management
industry for 30 years. Its fully integrated platform has been
designed for clients who are seeking a strategic partner to deliver
transformational business outcomes. The technology-enabled platform
has been architected to create a differentiated customer experience
across all channels and phases of the customer lifecycle. The
customer experience center will be operated by a team comprised of
trainers, human capital managers, talent acquisition specialists,
facilities managers, senior desktop support technicians, team
leads, business analysts, service delivery managers and customer
service representatives. Individuals who are interested in learning
more about positions with TeleTechshould visit
www.teletechjobs.com.
ABOUTTELETECH
For nearly 30 years, TeleTechand its subsidiaries have helped
the world's most successful companies design, enable, manage and
grow customer value through the delivery of superior customer
experiences across the customer lifecycle. As the go-to partner for
the Global 1000, the TeleTechgroup of companiesdelivers
technology-enabled solutions that maximize revenue, transform
customer experiences and optimize business processes. From
strategic consulting to operational execution, our more than 41,000
employees drive success for clients in the communications and
media, financial services, government, healthcare, technology,
transportation and retail industries.. Through the TeleTech
Community Foundation, the company leverages its innovative
leadership to ensure that students in underserved communities
around the globe have access to the tools and support they need to
maximize their educational outcomes.For additional information,
please visit
www.teletech.com.
Source:TeleTech
TeleTech
Investor Contact
Karen Breen, 303-397-8592
or
Media Contact
Jeanna Blatt, 303-397-8507
