TeleTech@Home Inducted into Military Spouse Employment
Partnership
DENVER, Jun 29, 2011 (BUSINESS WIRE) --
TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest
global providers of strategic consulting and technology-enabled
business process outsourcing solutions that drive commerce and
differentiate the customer experience, announced today that it has
been selected to join the Military Spouse Employment Partnership
(MSEP). MSEP is an exclusive group, currently consisting of 57
employment partners whose career opportunities are ideally suited
to the unique needs of military spouses.
The U.S. Chamber of Commerce will host a signing ceremony to
induct new corporate partners on June 29, 2011 at 10 a.m. in
Washington, DC. Retired U.S. Navy Commander and TeleTech Vice
President Richard Herbst will represent TeleTech at the event.
The Military Spouse Employment Partnership serves 1.2 million
military spouses across the country. TeleTech holds the potential
to employ thousands of spouses through its virtual work-at-home
solution,
TeleTech@Home, available in more than 39 U.S. states as well as
the provinces of Ontario and Nova Scotia, Canada.
Approximately one-third of active duty military families are
relocated each year, which translates to a move at least once every
three years for the average military family. This constant
transition makes consistent, sustained career opportunities more
difficult to secure and maintain, despite solid education and
training backgrounds among military spouses. The average Army
spouse, for example, is more highly educated than his or her
civilian counterpart, with nearly 75 percent having some
post-graduate education, or a bachelor's degree or higher level of
education.
"TeleTech is proud to support America's military forces by
offering attractive, flexible employment opportunities to military
spouses," said Mike Jossi, TeleTech Executive Vice President of
Global Human Capital. "TeleTech@Home welcomes these high caliber,
reliable candidates and is committed to helping military spouses
obtain career-sustaining employment that contributes to their
family's financial security."
TeleTech@Home provides career opportunities for military spouses
and returning veterans across the United States with unique
work-at-home job opportunities during, and following, their
committed active service to our country. Positions include customer
experience associates, technical service representatives,
multilingual customer service associates and supervisory roles.
Many jobs are part-time and candidates can work flexible hours in
the convenience and comfort of their own home. These types of
positions offer military spouses and returning veterans the
flexibility that they need, as well as job portability for frequent
moves.
TeleTech@Home's virtual support center is an efficient business
model that enhances traditional contact center operations by
providing unlimited access to an experienced and specialized
workforce. With the backing of a highly secure proprietary
technology, TeleTech@Home seamlessly delivers flexible and scalable
staffing solutions that drive down operating costs and increase
customer satisfaction.
ABOUT TELETECH
For nearly 30 years, TeleTech and its subsidiaries have helped
the world's largest companies achieve their most ambitious goals.
As the go-to partner for the Global 1000, the TeleTech group of
companies delivers technology-based solutions that
maximize revenue, transform customer experiences and optimize
business processes. From strategic consulting to operational
execution, our more than 44,000 employees drive success for clients
in the communications and media, financial services, government,
healthcare, technology, transportation and retail industries. Our
companies deliver award-winning integrated solutions in support of
professional services,
revenue generation,
customer innovation,
enterprise innovation,
hosted technology, and
learning innovation. For additional information, please visit
www.teletech.com.
SOURCE: TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
Investor Contact
Karen Breen, 303.397.8592
or
Media Contact
Jeanna Blatt, 303.397.8507
