Integrated Sales and Marketing Solutions Provider Recognized as Best
TEMPE, Ariz., Jun 16, 2011 (BUSINESS WIRE) --
Holdings, Inc. (NASDAQ: TTEC), one of the world's largest global
providers of comprehensive enterprise solutions and a leading provider
of integrated sales and marketing solutions, announced today that Direct
Alliance, a wholly owned subsidiary of TeleTech, was named a
finalist in the ninth annual American
Business AwardsSM in the category of "Best Overall
Company of the Year" (with more than 2,500 employees) in advertising,
business services, marketing and public relations.
Direct Alliance was nominated for providing innovative business
solutions and marketing approaches to clients that led to more than 40
percent growth in revenue in 2010. The nomination also acknowledges
Direct Alliance's holistic view of employee engagement with a culture
that promotes balance, recognition, continuous improvement and learning.
"We are delighted to be nominated again as Company of the Year. Our
employees are the foundation of our business, and this achievement is a
direct result of their leadership, passion and hard work," said Judi
Hand, president and general manager of Direct Alliance. "Our
strategic partnership and alignment with our clients has been
instrumental in meeting their critical business objectives."
With nearly two decades of experience, Direct Alliance meets Global 1000
clients' biggest revenue generation and relationship challenges by
developing innovative and unique solutions that target, acquire, retain
and grow their customer base - enabling an exceptional customer
experience and delivering positive results to the bottom line.
Direct Alliance has received 11 Stevie(R) Awards since 2006.
The American Business Awards received more than 2,800 entries from
across the U.S. in more than 40 categories for this year's competition.
Winners will be announced in New York City on June 20, and receive the
prestigious Stevie(R) Award.
For nearly 30 years, TeleTech and its subsidiaries have helped the
world's largest companies achieve their most ambitious goals. As the
go-to partner for the Global 1000, the TeleTech group of companiesdelivers
technology-based solutions that maximize revenue, transform customer
experiences and optimize business processes. From strategic consulting
to operational execution, our more than 44,000 employees drive success
for clients in the communications and media, financial services,
government, healthcare, technology, transportation and retail
industries. Our companies deliver award-winning integrated solutions in
support of customer
innovation and professional
services. For additional information, please visit www.teletech.com.
About Direct Alliance
Direct Alliance offers sales and marketing outsourcing solutions for its
clients across a variety of countries and industries including high
tech, retail, healthcare, software, consumer electronics, and
telecommunications. Utilizing state-of-the art technology and best
practices, Direct Alliance provides integrated sales solutions such as
inbound and outbound sales programs, direct marketing, analytics,
e-commerce, and order management. These solutions enable highly
recognized brands to extend their market coverage in small, mid-size,
and enterprise segments while accelerating sales with some of the best
revenue-to-expense ratios in the business process outsourcing (BPO)
industry. Founded in 1993, Direct Alliance is headquartered in Tempe,
Arizona and employs over 1,000 people. It is a wholly owned subsidiary
of TeleTech Holdings, Inc. (NASDAQ: TTEC), a top 100 technology-enabled
global outsourcing provider recognized by the International Association
of Outsourcing Professionals (IAOP). For additional information, visit www.DirectAlliance.com
or call 800-656-5827.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business
Awards, The International Business Awards, the Stevie Awards for Women
in Business, and the Stevie Awards for Sales & Customer Service.
Honoring organizations of all types and sizes and the people behind
them, the Stevies recognize outstanding performances in the workplace
worldwide. Learn more about The Stevie Awards at www.stevieawards.com.
Karen Breen, 303-397-8592
Bob Livingston, 303-397-8958