ENGLEWOOD, CO, Jul 14, 2010 (MARKETWIRE via COMTEX) --
A leading provider of Internet search technology and targeted
advertising solutions has selected TeleTech Services Corporation, a
wholly-owned subsidiary of TeleTech Holdings, Inc. (NASDAQ: TTEC),
to help its small and medium business (SMB) customers enhance their
online advertising programs.
Under the terms of the multi-year agreement, TeleTech will
assist the client's SMB customers with the creation and placement
of their online advertising to maximize market penetration.
TeleTech will utilize skilled inside sales professionals and online
advertising marketing specialists to rapidly implement a
comprehensive solution that has been specifically designed to
transform the selling process for SMB customers and drive revenue
"We have been working with some of the largest and most
recognized technology brands for over 25 years," said Judi Hand,
chief marketing officer at TeleTech. "By applying our expertise and
award-winning sales and marketing solutions, we differentiate our
clients in a highly competitive market."
TeleTech's comprehensive sales and marketing solution
incorporates sophisticated marketing analytics, proprietary sales
tools and practices, scalable technology and award-winning
electronic marketing. The client selected TeleTech's solution based
on the company's innovative techniques and demonstrated ability to
generate a higher rate of return for its customers.
ABOUT TELETECH TeleTech is one of the largest and most
geographically diverse global providers of technology-enabled
business process outsourcing solutions. TeleTech and its
subsidiaries have a 28-year history of designing, implementing, and
managing critical business processes for Global 1000 companies to
help them improve their customers' experience, expand their
strategic capabilities, and increase their operating efficiencies.
By delivering a high-quality customer experience through the
effective integration of customer-facing front-office processes
with internal back-office processes, we enable our clients to
better serve, grow, and retain their customer base. We use Six
Sigma-based quality methods continually to design, implement, and
enhance the business processes we deliver to our clients and we
also apply this methodology to our own internal operations.
TeleTech and its subsidiaries have developed deep domain expertise
and support more than 270 business process outsourcing programs
serving approximately 90 global clients in the automotive,
communications and media, financial services, government,
healthcare, retail, technology and travel and leisure industries.
Our integrated global solutions are provided by more than 42,500
employees utilizing 34,700 workstations across 69 delivery centers
in 16 countries. For additional information, visit