Leader of Integrated Sales and Marketing Solutions Provider Named
Best Executive of the Year
TEMPE, Ariz., Nov 17, 2010 (BUSINESS WIRE) --
Direct
Alliance, a wholly-owned subsidiary of TeleTech Holdings, Inc.
(NASDAQ: TTEC) and a leading provider of integrated sales and marketing
solutions, today announced that President and General Manager Judi
Hand was named "Best Executive - Services Business with up to 2,500
employees" by the 7th annual Stevie Awards for Women in Business.
The award recognizes individual women executives for their
accomplishments during the eligibility period. With more than 20 years
experience in sales, service and marketing to businesses and consumers,
Hand led changes that improved company performance, transformed
go-to-market strategies, created jobs in the community, turned the
company into a "greener" place to work and encouraged work-life balance.
Under her leadership, the Direct Alliance team supported new business
growth and, in 2010, filled more than 500 professional sales positions
while keeping attrition levels 50 percent lower than the industry norm.
The company sells more than $3 billion in products and services on
behalf of clients annually.
"This honor is a wonderful reflection of the quality and commitment of
our employees," said Hand. "I am fortunate to work with such dedicated,
talented individuals that share a passion for one another, our business
and our clients."
More than 1,200 entries spanning 54 categories were received this year -
a record for the competition. Direct Alliance has a long history with
the Stevie Awards, having won four times since the program began in
2006. Direct Alliance was also recognized this year as a finalist in two
additional categories including Best Overall Company and Employer of the
Year.
Winners were announced at the 7th Annual Stevie Awards dinner in New
York on Friday, November 12.
Details about the Stevie Awards for Women in Business and the list of
honorees are available at www.stevieawards.com/women.
About Direct Alliance
Direct Alliance offers sales and marketing outsourcing solutions for its
clients across a variety of countries and industries including high
tech, retail, healthcare, software, consumer electronics, and
telecommunications. Utilizing state of the art technology and best
practices, Direct Alliance provides integrated sales solutions such as
inbound and outbound sales programs, direct marketing, analytics,
e-commerce, and order management. These solutions enable highly
recognized brands to extend their market coverage in small, mid-size,
and enterprise segments while accelerating sales with some of the best
revenue-to-expense ratios in the business process outsourcing (BPO)
industry. Founded in 1993, Direct Alliance is headquartered in Tempe,
Arizona and employs over 1,000 people. It is wholly-owned subsidiary of
TeleTech Holdings, Inc. (NASDAQ: TTEC), a top 100 technology-enabled
global outsourcing provider recognized by the International Association
of Outsourcing Professionals (IAOP). For additional information, visit www.DirectAlliance.com
or call 800.656.5827.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business
Awards, The International Business Awards, the Stevie Awards for Women
in Business, and the Stevie Awards for Sales & Customer Service.
Honoring organizations of all types and sizes and the people behind
them, the Stevies recognize outstanding performances in the workplace
worldwide. Learn more about The Stevie Awards at www.stevieawards.com.

SOURCE: TeleTech Holdings, Inc.
TeleTech Holdings, Inc.
Investor Contact
Karen Breen, 303-397-8592
or
Media Contact
Bob Livingston, 303-397-8958