Company Presenting at the National Retail Federation's 98th Annual Convention and Expo
ENGLEWOOD, CO, Jan 12, 2009 (MARKET WIRE via COMTEX News Network) -- TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest and most
geographically diverse global providers of business process
outsourcing (BPO) solutions, today announced that it will be
presenting at the National Retail Federation's (NRF) 98th annual
convention and expo in New York City.
The conference and expo, one of the biggest retail events of the
year, will be held from January 11 to January 14 at the Jacob Javits
Convention Center in New York City.
Expo Hours are 9 a.m. to 6:30 p.m. TeleTech's booth is number 121.
TeleTech will be hosting a speaking event on Tuesday, January 13, at
3 p.m. in room 3D08. Speaker Dan Gordon will lead the session titled:
Big !deas: Outsourcing Customer and Business Operations. The
discussion will cover how outsourcing customer and enterprise
management can support the key processes that target, acquire,
retain, and grow a loyal consumer base while managing operations more
cost effectively and efficiently. Gordon will show attendees how to
remove the limitations of fixed-geography operations but offering a
solution of a highly-skilled and professional virtual at-home
workforce. He will discuss how a virtual workforce can ramp up
quickly for seasonal needs, provide a positive customer experience,
and provide efficient back-office support.
For more information regarding the NRF conference and expo, please
visit: http://events.nrf.com/annual09/public/enter.aspx. For more
information regarding TeleTech, please visit: www.teletech.com.
TeleTech is one of the largest and most geographically diverse global
providers of business process outsourcing solutions. We have a
26-year history of designing, implementing, and managing critical
business processes for Global 1000 companies to help them improve
their customers' experience, expand their strategic capabilities, and
increase their operating efficiencies. By delivering a high-quality
customer experience through the effective integration of
customer-facing front-office processes with internal back-office
processes, we enable our clients to better serve, grow, and retain
their customer base. We use Six Sigma-based quality methods
continually to design, implement, and enhance the business processes
we deliver to our clients and we also apply this methodology to our
own internal operations. We have developed deep domain expertise and
support approximately 250 business process outsourcing programs
serving 100 global clients in the automotive, communications and
media, financial services, government, healthcare, retail, technology
and travel and leisure industries. Our integrated global solutions
are provided by more than 50,000 employees utilizing 39,000
workstations across 89 delivery centers in 17 countries.