Outstanding Sales Performance Receives Stevie(R) Award for Sales and Customer ServiceTEMPE, AZ, Feb 18, 2009 (MARKET WIRE via COMTEX) -- Direct Alliance, a wholly owned subsidiary of TeleTech Holdings,
Inc. (NASDAQ: TTEC) and a leading business process outsourcing
provider of integrated sales and marketing solutions, today announced
that it was presented with a Stevie(R) Award in the category of
Government Sales Team of the Year at the third annual gala event
honoring excellence in Sales and Customer Service.
More than 500 entries from companies of various sizes, geographic
regions, and industries were submitted to this year's international
competition. In the past four years, Direct Alliance has won awards
in several different Stevie(R) award categories including Computer
Hardware Sales Team of the Year, Best Sales Coaching Program of the
Year, and Government Sales Team of the Year.
The Direct Alliance government sales team uses proven and scalable
processes to sell effectively and efficiently into government
agencies on behalf of the client. They apply bid management and
account management strategies that are uniquely tailored to address
the opportunities and challenges for organizations that purchase
under public sector contracts.
"This is a great achievement and an honor," said Judi Hand, president
of Direct Alliance. "The team is truly deserving of this award by the
passion and dedication they display each and every day. This program
has driven tremendous sales results, building further value in
relationship and pipeline activity that will continue to drive sales
and customer loyalty."
Direct Alliance has more than fifteen years of direct sales and
marketing experience in the public sector market leveraging
award-winning sales best practices that deliver positive sales
results for industry-leading clients. The organization is a
recognized leader in outsourced sales solutions targeting K-12,
higher education, state, local and federal government agencies.
"This year's honorees demonstrate that even in challenging economic
times, it's possible for organizations to continue to shine in sales
and customer service. This encompasses the two most important
functions in business: acquiring and keeping customers," said Michael
Gallagher, president of the Stevie Awards.
ABOUT DIRECT ALLIANCE
Direct Alliance offers sales outsourcing solutions for its clients
across a variety of countries and industries including high tech,
retail, healthcare, software, consumer electronics, and
telecommunications. Utilizing state-of-the art technology and best
practices, Direct Alliance provides integrated sales solutions such
as inbound and outbound sales programs, direct marketing, analytics,
e-commerce, and order management. These solutions enable highly
recognized brands to extend their market coverage in small, mid-size,
and enterprise segments while accelerating sales with some of the
best revenue-to-expense ratios in the business process outsourcing
(BPO) industry. Founded in 1993, Direct Alliance is headquartered in
Tempe, Arizona and employs more than 700 people. It is a wholly owned
subsidiary of TeleTech Holdings, Inc. (NASDAQ: TTEC), a top 100
global outsourcing provider recognized by the International
Association of Outsourcing Professionals (IAOP). For additional
information, visit www.DirectAlliance.com or call 800.656.5827.
ABOUT THE STEVIE AWARDS
Stevie Awards are conferred in four programs: The American Business
Awards, The International Business Awards, The Stevie Awards for Women
in Business, and The Stevie Awards for Sales & Customer Service.
Honoring organizations of all types and sizes and the people behind
them, the Stevies recognize outstanding performances in the workplace
worldwide. Learn more about The Stevie Awards at
www.stevieawards.com.
Sponsors of the third annual Stevie Awards for Sales & Customer
Service are John Hancock Mutual Funds, Sales Partnerships, and
ValueSelling Associates.
Investor Contacts:
Karen Breen
Investor Relations
303-397-8592
Media Contact:
Nancy Metzger
Media Relations
303-397-8450
